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2026 Therap Chico, California Conference
Wednesday, October 28
 

8:00am PDT

Registration
Wednesday October 28, 2026 8:00am - 9:00am PDT
TBA
Wednesday October 28, 2026 8:00am - 9:00am PDT
TBA
  General

9:00am PDT

Welcome & Regional Discussion/Plenary
Wednesday October 28, 2026 9:00am - 9:30am PDT
TBA
Therap Presenter
avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services
With 18 years of experience in the Human Services field—including 15 years navigating Therap—I am deeply passionate about this work and always open to connecting over industry insights. Outside of work, you can usually find me traveling, trying out new restaurants or hiking scenic... Read More →
Wednesday October 28, 2026 9:00am - 9:30am PDT
TBA
  General

9:30am PDT

Creating a Training Plan: Therap's Training Resources
Wednesday October 28, 2026 9:30am - 9:50am PDT
TBA
Discover how to optimize your staff onboarding by leveraging Therap’s diverse training toolkit, including Training Videos, Module Simulators, and interactive Navigators. This session will provide actionable strategies to tailor your training plans using these resources for a more efficient and confident workforce.
Therap Presenter
avatar for Hailey Finstad

Hailey Finstad

Senior Support Specialist, Therap Services

Wednesday October 28, 2026 9:30am - 9:50am PDT
TBA
  Training Strategies & Resources

9:50am PDT

Morning Break
Wednesday October 28, 2026 9:50am - 10:00am PDT
TBA
Wednesday October 28, 2026 9:50am - 10:00am PDT
TBA
  General

10:00am PDT

Making A Therap Audit Plan
Wednesday October 28, 2026 10:00am - 10:30am PDT
TBA
This session helps providers build a clear audit plan for Therap data to support quality assurance, compliance, and accountability. Participants will explore what to audit and how often, who should be responsible, and how to track results over time in order to move from reactive fixes to proactive oversight and continuous quality improvement.
Therap Presenter
avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services
With 18 years of experience in the Human Services field—including 15 years navigating Therap—I am deeply passionate about this work and always open to connecting over industry insights. Outside of work, you can usually find me traveling, trying out new restaurants or hiking scenic... Read More →
avatar for Leane Kramer

Leane Kramer

Assistant Director of Support, Therap Services

Wednesday October 28, 2026 10:00am - 10:30am PDT
TBA
  Quality Assurance

10:30am PDT

Therap AI Data Dashboards & QA Assistant
Wednesday October 28, 2026 10:30am - 11:15am PDT
TBA
Discover how Therap is integrating HIPAA-compliant AI to redefine clinical documentation. We’ll dive into our newest tools - AI Translation, the QA Assistant, and Fatal-5 Dashboards - before previewing our powerful new Analysis feature. Learn how to leverage these technologies to improve data accuracy and streamline administrative tasks while maintaining the highest standards of security.
Therap Presenter
MT
Wednesday October 28, 2026 10:30am - 11:15am PDT
TBA
  Therap AI

11:15am PDT

Quality Assurance for ISP Data
Wednesday October 28, 2026 11:15am - 11:45am PDT
TBA
Learn how to achieve robust Quality Assurance for ISP Data. This session provides actionable steps for digging into your ISP Data entries using Search and Export functions, leveraging built-in in-module Reports and Dashboards, and utilizing the Report Library to ensure data accuracy and drive program improvement.
Therap Presenter
avatar for Hailey Finstad

Hailey Finstad

Senior Support Specialist, Therap Services

avatar for Leane Kramer

Leane Kramer

Assistant Director of Support, Therap Services

Wednesday October 28, 2026 11:15am - 11:45am PDT
TBA
  Quality Assurance

11:45am PDT

Lunch
Wednesday October 28, 2026 11:45am - 12:45pm PDT
TBA
Wednesday October 28, 2026 11:45am - 12:45pm PDT
TBA
  General

12:45pm PDT

Secure Video Documentation - Hands-On!
Wednesday October 28, 2026 12:45pm - 1:15pm PDT
TBA
Join us for a Hands-On session, designed to walk through the Secure Video Documentation modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account
Therap Presenter
MT
Wednesday October 28, 2026 12:45pm - 1:15pm PDT
TBA
  Service Documentation

1:15pm PDT

Using General Event Reports to meet Title XVII Compliance for SIRs
Wednesday October 28, 2026 1:15pm - 1:45pm PDT
TBA
Explore the General Event Report (GER) module and how it can be used to enter SIRs in California. Follow the full life cycle of a General Event Report (GER), from initial submission, and tracking mandated notifications through the required review and approval process. This session will also cover utilizing the GER Resolution module, the dedicated tool for documenting detailed incident...
See More →
Therap Presenter
avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services
With 18 years of experience in the Human Services field—including 15 years navigating Therap—I am deeply passionate about this work and always open to connecting over industry insights. Outside of work, you can usually find me traveling, trying out new restaurants or hiking scenic... Read More →
avatar for Leane Kramer

Leane Kramer

Assistant Director of Support, Therap Services

Wednesday October 28, 2026 1:15pm - 1:45pm PDT
TBA
  Incident Reporting

1:45pm PDT

Afternoon Break
Wednesday October 28, 2026 1:45pm - 2:00pm PDT
TBA
Wednesday October 28, 2026 1:45pm - 2:00pm PDT
TBA
  General

2:00pm PDT

GER Quality Assurance
Wednesday October 28, 2026 2:00pm - 2:30pm PDT
TBA
Join us for a comprehensive session where we will master the complete GER life cycle, from initial workflow entry to advanced reporting and resolution strategies. Learn best practices to streamline your quality assurance processes and leverage Therap’s powerful tools to optimize data management and outcomes.
Therap Presenter
SC
Wednesday October 28, 2026 2:00pm - 2:30pm PDT
TBA
  Incident Reporting

2:30pm PDT

Deeper Dive into Therap Connect
Wednesday October 28, 2026 2:30pm - 3:00pm PDT
TBA
Discover the benefits of using smart devices to enhance the quality of care for Individuals! We will review all available devices, as well as discuss any future devices (as available).
Therap Presenter
MT
Wednesday October 28, 2026 2:30pm - 3:00pm PDT
TBA
  Health/Medical

3:00pm PDT

Maximizing Person Centered Services via the Individual Plan
Wednesday October 28, 2026 3:00pm - 3:30pm PDT
TBA
Unlock the full potential of your Individual Plan Templates and transform how your agency manages person-centered services and supports! This session will give you the inside track on configuring custom templates, mastering user privileges, and streamlining your workflow like a pro.
Therap Presenter
avatar for Hailey Finstad

Hailey Finstad

Senior Support Specialist, Therap Services

avatar for Leane Kramer

Leane Kramer

Assistant Director of Support, Therap Services

Wednesday October 28, 2026 3:00pm - 3:30pm PDT
TBA
  Person Centered Planning

3:30pm PDT

Medication History & Daily MAR
Wednesday October 28, 2026 3:30pm - 4:00pm PDT
TBA
Explore the dynamic capabilities of the Medication History and Daily MAR modules to master compliant medication management. We will review all the "bells and whistles," including the seamless interface with Drug Data Bank and Pharmacy Interface, intuitive color-coding for administration, and the ability to set up recurring and PRN medication schedules. Learn how these integrated features enhance...
See More →
Therap Presenter
avatar for Hailey Finstad

Hailey Finstad

Senior Support Specialist, Therap Services

avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services
With 18 years of experience in the Human Services field—including 15 years navigating Therap—I am deeply passionate about this work and always open to connecting over industry insights. Outside of work, you can usually find me traveling, trying out new restaurants or hiking scenic... Read More →
Wednesday October 28, 2026 3:30pm - 4:00pm PDT
TBA
  Health Support & Tracking

4:00pm PDT

Closing the Loop
Wednesday October 28, 2026 4:00pm - 4:30pm PDT
TBA
Therap Presenter
avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services
With 18 years of experience in the Human Services field—including 15 years navigating Therap—I am deeply passionate about this work and always open to connecting over industry insights. Outside of work, you can usually find me traveling, trying out new restaurants or hiking scenic... Read More →
MT
Wednesday October 28, 2026 4:00pm - 4:30pm PDT
TBA
  General
 
2026 Therap Chico, California Conference
From $49.00

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Wednesday, October 28
TBA
  • General
  • Health Support & Tracking
  • Health/Medical
  • Incident Reporting
  • Person Centered Planning
  • Quality Assurance
  • Service Documentation
  • Therap AI
  • Training Strategies & Resources